| Gender |
| Female | 17 | 65.4 |
| Male | 9 | 34.6 |
| Age (years) |
| ≤ 30 | 6 | 23.1 |
| 31–40 | 8 | 30.8 |
| 41–50 | 4 | 15.4 |
| > 50 | 8 | 30.8 |
| Mean (range): 42 years (26–64 years) |
| Professional qualification |
| Social worker, social education worker (bachelor, diploma) | 16 | 61.5 |
| Educator, remedial therapist | 3 | 11.5 |
| Educationalist (diploma) | 1 | 3.8 |
| Career-changer | 6 | 23.1 |
| Area of work |
| Homeless aid | 14 | 53.8 |
| Refugee aid | 12 | 46.2 |
| Type of facility |
| Walk-in counselling centre | 7 | 26.9 |
| Day care centre, outreach social work | 4 | 15.4 |
| Initial registration centre | 3 | 11.5 |
| Professional experience in social work (years) |
| ≤ 3 | 15 | 57.7 |
| 4–10 | 6 | 23.1 |
| > 10 | 5 | 19.2 |
| Mean (range): 7 years (8 months–37.5 years) |
| Working time |
| Full-time (≥36 h) | 20 | 76.9 |
| Part-time (< 36 h) | 6 | 23.1 |
