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Table 2 Problem-oriented coping strategies

From: “I need to take care of myself”: a qualitative study on coping strategies, support and health promotion for social workers serving refugees and homeless individuals

Work tasks and content
• Reducing work tasks
• Acquiring knowledge
• Independent problem-solving
Work organisation
• Having good time management
• Adhering to work time and breaks
• Reducing work time
• Prioritising
• Separating work and private life
• Creating change at higher levels of the system
Social relations
• Setting limits towards clients
• Acting in a calm, confident and self-determined manner in conflict situations
• Seeking support in challenging situations
• Overcoming language barriers
• Open discussions within the team in conflict situations
Personal strategies
• Psychotherapy
• Using medication against insomnia and sleep disturbances