Table 3 Emotion-oriented coping strategies

Social relations

• Seeking emotional support from family and friends

• Seeking emotional support from colleagues

Engagement in leisure activities

• Engaging in sports/physical activity

• Meeting friends

• Spending time outside in nature

• Engaging in creative hobbies

• Using media (TV, computer)

• Childcare

• Travelling

Acceptance and focus

• Withstanding negative experiences

• Focusing on positive experiences

Self-care and mindfulness

• Reporting sick when feeling ill

• Knowing one’s own limits

• Using relaxation techniques

• Taking concrete actions for self-care (nutrition, breaks)

Distance to work

• Distancing oneself from work, especially from clients‘problems

• Not taking failures personally

• Creating awareness regarding clients’ self-responsibility

• Alcohol consumption