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Table 3 Hierarchical regressions

From: Assessing and improving health in the workplace: an integration of subjective and objective measures with the STress Assessment and Research Toolkit (St.A.R.T.) method

 

Psychological health

Emotional exhaustion

 

Step1

Step2

Step3

Step 1

Step2

Step3

Predictors

β

β

β

 

β

β

Control variables

      

Gender

.10

.04

.07

.09

.03

.07

Age

.04

.07

.03

.04

.05

.05

Occupational type

-.12

-.04

-.14

-.17

-.08

-.05

Self-report measures

      

Workload

 

-.07

-.06

 

.18**

.21**

Boredom

 

.31***

.34***

 

.34***

.35***

Customer relationship management

 

.39***

.33***

 

.48***

.41***

Objective measures

      

Workload (Number of customers served)

  

-.27*

  

-.07

Boredom (Variety of tasks)

  

-.08

  

-.18*

Customer relationship management (Customer queue)

  

.27*

  

.13

R2 adjusted

.006

.31

.38

.02

.56

.59

ΔR2

 

.25**

.07**

 

.54**

.03*

  1. *p ≤ 0.05; **p ≤ 0.01; ***p ≤ 0.001.
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Journal of Occupational Medicine and Toxicology

ISSN: 1745-6673