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Table 3 Hierarchical regressions

From: Assessing and improving health in the workplace: an integration of subjective and objective measures with the STress Assessment and Research Toolkit (St.A.R.T.) method

  Psychological health Emotional exhaustion
  Step1 Step2 Step3 Step 1 Step2 Step3
Predictors β β β   β β
Control variables       
Gender .10 .04 .07 .09 .03 .07
Age .04 .07 .03 .04 .05 .05
Occupational type -.12 -.04 -.14 -.17 -.08 -.05
Self-report measures       
Workload   -.07 -.06   .18** .21**
Boredom   .31*** .34***   .34*** .35***
Customer relationship management   .39*** .33***   .48*** .41***
Objective measures       
Workload (Number of customers served)    -.27*    -.07
Boredom (Variety of tasks)    -.08    -.18*
Customer relationship management (Customer queue)    .27*    .13
R2 adjusted .006 .31 .38 .02 .56 .59
ΔR2   .25** .07**   .54** .03*
  1. *p ≤ 0.05; **p ≤ 0.01; ***p ≤ 0.001.