From: Development and evaluation of a training program for dialysis nurses – an intervention study
Objectives | Contents | Methods | |
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1. Information for works council and supervisors | • creating transparency and orientation • ensuring the works councils and supervisors’ support for learning process | • causes for implementing trainings • course of the training • supporting framework conditions | Trainer gives a flip chart presentation and participants engage in a group discussion (plenum) |
2. Training of supervisors | • sensitization and information of supervisors • role of leadership for process of implementation • opportunities to ensure knowledge transfer | • principles of health-promoting leadership • healthy self-leadership as a prerequisite of adequate leadership behaviour • methods and guidance to ensure knowledge transfer | • Trainer hands out an information brochure about “Principles of health-promoting leadership” • Participants engage in a group discussion (plenum) on the principles of health-promoting leadership • Trainer hands out an information brochure “Guidelines for transfer interviews” • Trainer explains how to use the guidelines in the transfer interviews |
Element 1 of the training program | • stress management through “healthy” behaviour • health-promoting design of work characteristics • identify and foster resources: ▪ enhancing self-efficacy ▪ developing an individual anti-stress program ▪ learning solution-oriented strategies for day-to-day work ▪ improving mutual appreciation ▪ balancing tension and recovery | • definition of concept: What is stress? • becoming acquainted with the “stress traffic lights” with three levels a) stressors b) own attitude and position c) opportunities to recovery ▪ practical approach on the basis of participants’ examples ▪ development of possible coping strategies ▪ planning and implementation of personal intents ▪ planning and implementation of intents on team−/organizational-level | • Trainer gives a short presentation • Participants engage in a group discussion (plenum) • Trainer asks participants to provide examples of stressful situations in their work ➔ Trainer writes different situations on cards that are stressful to dialysis nurses based on Kaluza’s stress concept. • Participants engage in a group discussion (work in small groups and plenum) to develop coping strategies for stressful situations • Trainer gives a short presentation and participants engage in a group discussion (plenum) to reveal (missing) work-related resources in dialysis work and their function in the stress process with a focus on feedback as a resource • Participants develop an individual stress management program using a worksheet • Trainer gives instructions on a relaxation exercise |
Element 2 of the training program | |||
Element 3 of the training program | • At the end of each training session, the trainer guides the group to specify a work-related demand, for which they aim to find a solution until the next training |